Online

We have provided on-line ordering for our customers since 2005 and it has been a fantastic success story. Our independent customers currently take an average of £1,100 per week in on-line orders – in December 2011 one customer took £14,500 per week – and the figures keep on rising.

Our independent customers currently take an average of £1,100 per week in on-line orders - in December 2011 one customer took £14,500 per week - and the figures keep on rising.

All inTouch systems arrive on the store counter ready to receive orders directly from the internet - all you need is broadband and a domain name.

We have a standard 'off the shelf' on-line ordering interface which customers can be using within a couple of days with little or no set-up cost. It is well within the budget of any independent operator. Click here to see an example of this standard interface.

For those customers with a strong visual image or brand identity, a distinctive 'look and feel' that they wish to carry through from the design of their stores, menus, uniforms etc. to their website, we offer bespoke website design.

Why you should take on-line orders

Taking orders on-line is a natural extension to any delivery business. Of course, some of the customers who order from you on-line would have ordered by telephone but many will order from you because you accept orders on-line and your competitors do not.

How it works

When a customer visits your website and wants to order food from you, they simply need to click on an 'Order Online' button.

On-line Credit Card Payment

Bespoke Website Design

The standard 'off the shelf' on-line ordering interface has served us, and our customers, very well since 2005 but customers with a strong visual image or brand identity, a distinctive 'look and feel', may wish to carry that through from the design of their stores, menus, uniforms, delivery cars/bikes etc. to their website.

We offer bespoke e-commerce website design. We will work with you to produce a website that reflects exactly the image that you want to present to your customers - and allows them to order food from you on-line.

In addition to the features mentioned above, bespoke websites allow on-line 'orders for later' which can be placed when the store is open or closed.

Examples of websites that we have designed for customers are available here.

Please contact Integer for further information.

New Mobile Ordering

Customers with smart phones can now order on-line from stores using Integer's inTouch epos and on-line ordering service.

The on-line ordering website detects that an order is being made on a smart phone and automatically formats the order screen for the customer's phone.

When ordering, customers can add or remove toppings, select dips, add cooking instructions, select meal deals and add delivery instructions.

Customers can use promotional codes and pay for their order by credit card from their smart phone.

The customer will receive an acknowledgement of their order by e-mail.

If a customer tries to order when the store is closed, or order for an address outside of the delivery area of the store, they will receive a polite message saying that their order cannot be fulfilled.

Each store using Integer's on-line ordering service can update their on-line menu instantly.

Integer's customers see on-line orders increase every month. The number of people with smart phones also increases every month. Make it easier for them to order from you.

Final Thoughts